Terms and Conditions
Welcome to Room Dekhho, a brand of Aaryanext Innovations Pvt. Ltd. These Terms & Conditions govern your use of our website, mobile app, and services. By accessing or using Room Dekhho, you agree to comply with these terms.
1. Introduction
Room Dekhho is a proptech company. Room Dekhho ("we," "us," or "our") provides an online rental marketplace that connects tenants and landlords for renting residential, commercial, and student accommodations, ensuring data privacy and security.
2. User Responsibilities
By using Room Dekhho, you agree to:
- Provide accurate information when listing properties or searching for rentals.
- Not share misleading or false listings or impersonate another user.
- Respect privacy by avoiding sharing sensitive details like flat numbers in public listings.
- Use the chat feature responsibly and maintain professional communication.
- Abide by all local rental laws and regulations applicable in your area.
- Not use Room Dekhho for illegal activities, fraud, or spam.
- Adhere to any terms and conditions laid out by third-party services integrated with Room Dekhho (e.g., Razorpay for payments).
- Ensure your use of the website or app does not harm, disrupt, or interfere with our platform's functionality.
Failure to comply with these responsibilities may result in account suspension or permanent removal from the platform.
3. Payments
- Basic listings are free; certain premium services (such as priority listings, featured ads, etc.) may require payment.
- Payments are non-refundable unless explicitly stated otherwise.
- Room Dekhho does not handle rental transactions directly; all rental payments must be made between tenants and landlords.
- Premium plans or paid services will be charged as per the rates mentioned on our platform.
- Secure payment options are powered by Razorpay to ensure a safe and seamless experience.
- Room Dekhho is not responsible for incomplete, delayed, or failed payment transactions.
4. Data Privacy & Security
- We collect and store user information (such as name, email, contact number, and listing details) for service enhancement and security purposes.
- Your Electricity Bills and verification documents will never be displayed publicly or shared with third parties.
- Your Electricity Bill will be securely shared only with the Room Dekhho Team for verification purposes.
- This verification process helps build genuine listings - please provide accurate and complete details.
- Room Dekhho ensures data protection and does not sell user information to third parties.
- Full Property Verification (Coming Soon) - Our team will begin visiting properties in person to offer a higher level of trust and transparency.
- By using our platform, you agree to our Privacy Policy, which details how we handle user data.
- User Consent: By using Room Dekhho, you consent to receiving communications related to your rental search and activity, including property updates, promotions, and platform-related notifications.
5. Listings & Content
- Users are responsible for the accuracy of their listings.
- We reserve the right to remove content that violates our guidelines or is reported as fraudulent.
- Property photos and descriptions must be truthful and not mislead potential tenants.
- Do not post duplicate or spam listings.
- Content uploaded by users (images, descriptions, etc.) may be used by Room Dekhho for promotional or marketing purposes.
- We do not allow inappropriate or offensive content, and such listings may be removed without notice.
6. Chat & Communication
- Users must not misuse the chat feature for spam, abuse, or non-rental-related purposes.
- We may monitor conversations to ensure platform safety and investigate complaints.
- Respect all users; any form of harassment or offensive language will lead to a ban.
7. Verification
- Users may be required to upload documents such as electricity bills or identification for verification purposes.
- Verification does not guarantee legitimacy, and users should conduct their due diligence before making agreements.
- Verified badges are granted at Room Dekhho's discretion and can be revoked in case of abuse or misconduct.
8. Limitations of Liability
- Room Dekhho is a listing platform and does not act as a broker or agent.
- We are not responsible for disputes between tenants and landlords.
- We do not guarantee rental agreements, tenant behavior, landlord conduct, or property condition.
- Users are advised to conduct property visits and verify terms before entering into rental agreements.
9. Account Security
- Users are responsible for maintaining the confidentiality of their login credentials.
- Notify us immediately of any unauthorized account access.
- Do not share your login credentials with others or use multiple accounts for manipulation.
10. Termination
- We reserve the right to terminate accounts that violate our terms or community guidelines.
- Termination may be temporary or permanent based on the nature of the violation.
11. Modifications
- We may update or modify these terms at any time.
- Users will be notified of significant changes through email or platform notifications.
12. Intellectual Property
- All content, logos, and trademarks on Room Dekhho are the property of Aaryanext Innovations Pvt. Ltd. and may not be used without permission.
- Users may not copy, scrape, or reproduce content from Room Dekhho without written consent.
13. Third-Party Services
- Room Dekhho may integrate with third-party services like Razorpay, WhatsApp, etc.
- We are not liable for issues arising from these third-party services, and users must abide by their respective terms.
14. Dispute Resolution
- Any disputes with Room Dekhho must be resolved through arbitration or legal process in accordance with Indian law.
- We encourage resolving tenant-landlord disputes amicably and will support verification where needed.
15. Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any legal proceedings must be initiated in the jurisdiction of Lucknow, Uttar Pradesh.
16. Contact Us